Under the Volaris 24 hour cancellation policy, customers may change or cancel a flight reservation made with the airline within 24 hours of the transaction. Your ticket fee will be fully refunded by Volaris Airline if your reservation was made a week or more before the scheduled departure of your flight. The 24-hour cancellation policy of Volaris Airline may be changed at any time. Online flight cancellation is a simple process offered by Volaris Airlines. The airline will request payment of a penalty that will fully depend on the Volaris Airlines ticket policy if a passenger cancels a trip just before takeoff and the travel was booked no more than a week in advance.